Frequently Asked Questions (FAQs)

    • Legal – Medical Documents

      1. What are the legal–medical documents that I can store with ECD?

        There are five medical documents and six legal documents: Medical – EKG–ECG, MRI Summary, CT (CAT) Scan Summary, Hospital Discharge Form, and Information Release Form; Legal – General Power of Attorney, Durable Power of Attorney, Medical or Healthcare Power of Attorney, Directive to Physicians, Declaration of Guardian, and Anatomical Gift. View a short description of these documents under Additional Features.

      2. What documents are viewable in the First Responders’ Member Profile page?

        The five medical documents and only three of the legal documents for privacy protection: Medical – EKG–ECG, MRI Summary, CT (CAT) Scan Summary, Hospital Discharge Form, and Information Release Form; Legal – Medical or Healthcare Power of Attorney, Directive to Physicians, and Anatomical Gift.

      3. Can I upload additional, miscellaneous documents?

        Yes, in addition to the documents above, you can upload up to seven (7) PDF type documents that have a file size under 800 KB. To do so, enter the Legal-Medical Documents page under Member Resources and scroll down to the Upload Additional / Misc. Form Files and follow the instructions.

        Once a document is uploaded you can view it by clicking its link in the document’s listing, or on its link at the left of the First Responder’s Emergency Profile Summary page.

      4. What documents are viewable in the First Responders’ Emergency Profile Summary page?

        The five medical documents and only three of the legal documents for privacy protection: Medical – EKG–ECG, MRI Summary, CT (CAT) Scan Summary, Hospital Discharge Form, and Information Release Form; Legal – Medical or Healthcare Power of Attorney, Directive to Physicians, and Anatomical Gift.

        Additionally, you can select a checkbox in the Additional / Misc. section to determine which documents you wish to display on the First Responders’ Emergency Profile Summary page.

      5. What is the file format for uploading the documents?

        Must be the PDF type to upload for storage.

      6. How do I convert the paper document into a PDF file?

        You can convert it yourself if you have a combination printer/scanner. Generally, there is an option to scan the document as a PDF file. You can also have the documents converted to PDF at most printing and office supply stores. Once converted, the service will place the PDF documents on a thumb-drive or CD that you will use to copy the documents to your computer.

      7. Where else can I get a PDF copy of my legal documents?

        If you had your legal documents drawn-up by an attorney, ask them to provide you with PDF copies of your paper documents.

      8. Why is the viewing of legal-medical documents on mobile devices limited to the iPhone and iPad?

        Presently, Android devices do not support the direct viewing of a PDF file in the mobile browser. Viewing the document on an Android phone or tablet requires the downloading of the file, locating it in the download folder and opening it in a separate PDF reader. This procedure does not efficiently present the document’s information in an emergency situation.

      9. How do I add the documents to my ECD profile?

        From within your Profile Center, select the Archive Legal Forms button under MEMBER RESOURCES from the navigation at the left side of your profile. Then:

        1. Select the radio button for the type of form to upload.
        2. If you wish to have the file viewed from within the First Responder page, check the Display checkbox.
        3. Use the Browse button to locate and select the file on your computer.
        4. Press the Upload button to complete the upload process.
        5. The uploaded file can now be viewed by clicking its hyperlinked name.

      10. Do you offer the actual forms to your members?

        No, nor do we assist or offer any advice or consultation on the preparation of legal documents. These documents can be obtained from a Will & Estate Planning attorney, or on the Internet.

      11. Who should use the legal–medical documents feature?

        We think everyone can benefit for having these documents readily accessible by you and / or a loved one in time of need.

        For anyone other than a legal spouse or guardian, one document is of particular importance to anyone wishing to give another person the ability to discuss your medical condition and treatment with a physician. This is the Medical or Healthcare Power of Attorney document, in which you designate a person as the one who can make medical decisions on your behalf. Without your expressed written consent, people that you want to have responsibility for your treatment when you are incapacitated, will not be able to have input relative to your well-being.

        Two other documents to have readily available are: Directive to Physicians and Anatomical Gift.

      12. Who has access to your documents?

        Only you or someone that you have given permission to enter your Profile Center has access to all of these documents. However, you can allow the Medical or Healthcare Power of Attorney, Directive to Physicians and Anatomical Gift documents to be viewed from within the First Responder page on the ECD website. Check the Display checkbox when uploading your PDF documents to enable viewing of these three documents by healthcare providers and your loved ones.

      13. Are my legal documents safe?

        Yes, documents are stored in a secure hosting environment. See Security FAQ